03-30-2016 10:07 AM - edited 03-14-2019 03:54 PM
My customer use QM10.5 (network record). They need unlicense user to login to QM desktop and play recorded files and act as manager role to listen agents record files. So, unlicense user can login but no recording tab to play and search file. I'm not sure that this function is available for unlicense user or not?
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03-30-2016 02:04 PM
03-30-2016 02:04 PM
Hi-
They will need to be licensed.
DJ
03-31-2016 09:21 PM
Thank you DJ ^ ^
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