CCX Finesse 12.5 API Agent Ready not working with Agent Device Enabled

[carla]

Having issues after to upgrading to CCX 12.5 SU1 ES3 and after enabling Agent Device Section getting the Agent Login/Ready API to work.   I was told that if I did a Device Get and put the Device ID in the Login that would fix it but it doesn't work.  Agent stays in a Not Ready.  If you look in Finesse Supervisor you get a Device Failed error. 

 Did a Device-GET and agent only had one device. So copied the device id to the LOGIN Statement as shown below: 

<User>
<state>LOGIN</state>
<extension>8933</extension>
<deviceId>SEPDC774C7CAD82</deviceId>

</User>


Then when I try the READY it says 202 ACCEPTED but never sets the agent to READY
<User>
<state>READY</state>
<extension>8933</extension>  ** TRIED WITH AND WITHOUT EXT ** 

</User>

Also attached screen shots.  

[dekwan]

Hi Carla,

Sorry, I didn't notice this until now, but when you login, the XML tag is <activeDeviceId> and not <deviceId>

https://developer.cisco.com/docs/finesse/#!usersign-in-to-finesse/usersign-in-to-finesse

Thanx,

Denise