I am trying to pass/post the CSQ information from a CCX script to a third party server. I've been able to collect other data and pass those but I can't seem to pass the CSQ information even though I've set CSQ it in a previous step and also Set Enterprise Info step and tried using some Get steps. The third party server is expecting to see the variable passed as the name "queue". Also this script I'm working on is a subflow script that executes while the call is being transferred to an agent. So I don't know if thats the issue either.
With that said if someone could provide assistance or point me in the right direction to "Get" the CSQ and post it with the variable name "queue", that would be awesome.
