CCX - SMTP - To send email alert in script

[philippe.cousineau]

Guys,

To use the "mail" feature in a script,  to send an email if we get X condition.

I was wondering if we need to configure the SMTP in the OS Administration, or is there any other place to configure the SMTP to use that feature.

I ask that because I know it will change the MAC License if we change the SMTP

Regards,

[david.macias]

STMP is configured in the application, not the OS.  Not even sure where in the OS you would configure this, unless you're using a really old version which still runs on Windows.

david

[philippe.cousineau]

David,

I have UCCX version 9.X.  I just want to know where to configure the SMTP so the script is able to send some Email.

I have under OS Admin  / Setting / SMTP

but I figure out that the option is suppose to be under Subsystems ( if you have CCX Premium )

I only have enhanced so I cant send mail ...

thanks   

[Gergely Szabo]

Hi there.

Well if you have UCCX Enhanced you are not entitled to send an email (you cannot find the Subsystems > Email page, can you).

There IS a way, though, but it needs some additional programming.

G.

[philippe.cousineau]

Hi Gergely,

Exacly, I don't have this menu...

How can I still send some mail with additional programming ?

[Gergely Szabo]

Hi,

well, UCCX Enhanced supports custom Java code.

With custom Java code, you can write a socket client wich may be compatible with SMTP.

G.

[philippe.cousineau]

Gergely,  do you have a script example of that ?

would be great,

Thanks,

[Gergely Szabo · Accepted solution]

Take a look at recipes 3 and 4.

https://supportforums.cisco.com/docs/DOC-24150

G.

[Thomas Dravecz]

Gergely, I am interested in trying this as well, but the DOC-24150 is not available.

Is there another way to get the script ?

[Gergely Szabo]

Hi, I wonder what happened to that document.

Anyway, if this is not urgent, I can dig that out from somewhere. But to be absolutely honest, I have written that one quite some time ago, so I might need to rewrite that from scratch.

Is this urgent?

G.