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CCX unused prompts

Hi,

I have this customer with a lot of voice prompts uploaded to the CCX server, is there a way to see if the prompt is in use or last date it has been accessed.?

Or is it the hardway and look into all the scripts.?

/David

1 REPLY 1

It's the hard way.There are

It's the hard way.

There are too many variables - even if you scanned the logs for last use and it wasn't used for a year, there's nothing saying it might be used tomorrow when someone hits the 'emergency' switch.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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