Change CCX 8.5 IP address

[jmecklenburg]

Hi NetPro

I have a single server CCX 8.5 , and i need change the ip for the server to another subnet, how to can do this?

After change the ip address and change the license file......We need reinstall the agent and supervisor?

Regards

[anchoudh]

Hi Javier,

Please refer the section "Changing the IP Address for Server in a Single-Node Deployment" from page 290 in the below link,

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851ag.pdf

After this you need to Run postinstall.exe to configure your CAD\CSD client boxes to point to new IP address of CCX nodes.

Hope this helps.

Anand

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[anchoudh]

Hi Javier,

Were you able to perform this change in ip address ?

Thanks,

Anand

[jmecklenburg]

Hi Anand

This weekend going to make the change.

Regards