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CIM – Chat attachment option

Dear All,

 Cisco CIM 11.0.2 version will support attachments on Chat features or not ? 

Email we were able to attachments .

Ram.S

Regards,
Ram.S
1 Reply 1

Omar Deen
Spotlight
Spotlight

Ram,

It does not. On the client side, you simply get emojis, Bold, Italics, and Underline ... on the Agent side, you get some Rich HTML options, but none are attachments. Additionally, there are no settings on the admin side that would enable such a feature. The WIM documents do not mention chat attachments.