CIM Email Interaction Manager

[santiago_figueroa]

Hello I doing configuration CIM o Email Interaction Manager, but I need to do a search where the Object type is :Activity and  the Attribute is :subject then Operator is :Contains  but I would like that shown me more 500 if this exists, how can get search of more 500 records.

Where can find the database for consult of activity for email.

Thanks.

[shirpati · Accepted solution]

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_43/user/guide/cisco_im431_cce_userguide_administration.pdf

though not recomended to increase the default value for performance overhead issues, if you would still like to increase it try changing the Maximum Number of Records to Display for Search as described on pg 89.

Thanks,

Shirish.

[santiago_figueroa]

Thanks Shirish for your reply.

Best Regards.