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Cisco Desktop Agent config -add hyperlink in header

mbarru
Level 1
Level 1

I would like to add a hyperlink to the header  .Is this possible in 11.6 UCCE Finesse? If yes how can I do that

2 Replies 2

dekwan
Cisco Employee
Cisco Employee

Hi,

 

What area of the agent desktop do you mean by header. If you mean #1 in the image below, you cannot edit that portion of the agent desktop. What you can do is build a gadget that has this hyperlink and add it where #2 is in the image below.

 

2018-10-30_09-44-26.png

 

Thanx,

Denise

 

Denise,Thank you. I was thinking since the header is loaded first and I should be able to add a new element by referencing  the element using getElementById() and append method. I will write as a separate gadget