04-23-2019 07:35 AM
Dear Experts,
Could I ask what are the default reporting gadgets available in Cisco Agent Desktop and Cisco Supervisor Desktop in UCCE Finesse 11.5? (ie) What are the configurable (by Finesse Admin) gadgets for UCCE 11.5 for the agent and supervisor?
For example below is the configurable Unified CCX 11.5
Thanks for your time and help.
Best
Solved! Go to Solution.
04-23-2019 01:09 PM - edited 04-23-2019 01:10 PM
There are several options, it depends on what is enabled/displayed, but they are outlined below:
04-23-2019 01:09 PM - edited 04-23-2019 01:10 PM
There are several options, it depends on what is enabled/displayed, but they are outlined below:
05-03-2019 12:01 AM
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