We are in the process of embedding an Ivanti ticketing system webpage into Cisco Finesse (UCCX 11.6.1). While working on this using the 3rd party solution, any web access that has a Single Sign On (SSO) enabled, would either not display at all or would display with the login option but it seems the credentials are not being passed (Oauth) token.
We can bring up Ivanti successfully but when we try to login, the page becomes a null. A complete blank page is displayed and the iframe information shows no value from Finesse or Ivanti.
Has someone been able to embed a SSO iframe into Finesse successfully? Please do share your experience and knowledge.