11-09-2019 10:46 PM
Dears,
Kindly advice how Supervisor can whisper to agent in PCCE 12.0 system, I think in document was named by 'whisper coaching'
12-05-2019 11:29 PM
Is Silent Monitor and whisper feature a default or optional feature in Cisco PCCE ?
Do we need to purchase any additional Cisco software/module for it.
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