cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
160
Views
0
Helpful
1
Replies
Beginner

Cisco UCCE Database - SSL/TLS access

Hi,

 

We have an application that connects to the Cisco UCCE Database (Historical Data Server) to query statistics for agents and queues.  Does anyone understand how the UCCE Database [v12.x] is configured from an encrypted connection (SSL/TLS) perspective?

 

I understand the UCCE database is a Microsoft SQL Server database and encryption can be enforced in a number of ways on SQL Server:

  • Enforce encryption on the server so all client connections are encrypted
  • Enforce the client to request an encrypted connection if the server is configured for SSL.

E.g. https://docs.microsoft.com/en-us/sql/connect/jdbc/using-ssl-encryption?view=sql-server-2017

 

Questions I have are as follows:

  • Is there a specific way in which Cisco recommends the UCCE database be configured for SSL or is this simply down to who installed the database?
  • For example:
    • Will the UCCE database always be configured to allow SSL connections?
    • Will the UCCE database be set to force SSL connections (even if the client does not request)?

I did look in the Cisco UCCE 12 Security Guide but saw no reference to any guidance on this specific aspect.

 

Thanks,
Mark

Everyone's tags (7)
1 REPLY 1
Contributor

Re: Cisco UCCE Database - SSL/TLS access

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards