Hi,
We have an application that connects to the Cisco UCCE Database (Historical Data Server) to query statistics for agents and queues. Does anyone understand how the UCCE Database [v12.x] is configured from an encrypted connection (SSL/TLS) perspective?
I understand the UCCE database is a Microsoft SQL Server database and encryption can be enforced in a number of ways on SQL Server:
- Enforce encryption on the server so all client connections are encrypted
- Enforce the client to request an encrypted connection if the server is configured for SSL.
E.g. https://docs.microsoft.com/en-us/sql/connect/jdbc/using-ssl-encryption?view=sql-server-2017
Questions I have are as follows:
- Is there a specific way in which Cisco recommends the UCCE database be configured for SSL or is this simply down to who installed the database?
- For example:
- Will the UCCE database always be configured to allow SSL connections?
- Will the UCCE database be set to force SSL connections (even if the client does not request)?
I did look in the Cisco UCCE 12 Security Guide but saw no reference to any guidance on this specific aspect.
Thanks,
Mark
