Cisco UCCX 8.x CAD BE

[francesco9tamburrino]

Hello,

I would like to know how or where to get Cisco UCCX CAD BE.
Through the plug-in UCCX I can download only the versions that are not "browser edition".
The version I use is UCCX 8.0.2 Enhanced.

Thanks

[Andrew Skelly]

For us, CAD BE is accessed via the below link, with the (IP ADDRESS) being the addy for your active UCCX server (if you are running a primary and backup, it will be the IP for the active of the two).  Give that a shot and see if it works.

http://(IP ADDRESS):6293/cadbe/frameset.jsp?myLocale=en_US

[Jonathan Schulenberg]

Andrew is correct. Here's the supporting documentation (page 14): http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/cbe85ccxug-cm.pdf

[francesco9tamburrino]

Thanks