Cisco UCCX 9.0.2 - Nuance Speech server 5.1 and Vocalizer for Network 5.0

[marco fina]

Hi all,

i'm going to integrate UCCX with Nuance. Could you please help me where to find documentation?

regards

marco

[djlundberg]

Hi Marco-

Take a look at the UCCX 9.0.2 Administration Guide under the ASR and TTS in Unified CCX section:

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/configuration/UCCX_Admin_guide_902.pdf

UCCX Configuration Guides:

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-installation-and-configuration-guides-list.html

DJ

[marco fina]

Thanks. This is what i was looking for

regards