Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi all,i'm looking for documentation about interoperability between multiple CUCM cluster, a Cisco Lync Gateway and a MSLync server.At site A we have a CUCM_A cluster, one Cisco Expressway-C B2BUA and one MSLync within the same SIP domain, let's name...
Hi all,i'm planning to replace CUCM v6.1 on MCS hardware with CUCMv11 on UCS BE6K. The question is about Cisco CCW tool and how to configure upgrade licenses for Cisco IP Phone.Instead of BE6k-UCL-ENH per Cisco IP Phone we need Enhanced UCL Software ...
Hi all,i'm looking for some information about the integration between CUCM and CPAM. What we are going to investigate is the possibility to make a callthrough the callmanager when CPAM triggers an event. Do you think it's possible?I'm not very famili...
Hi everybody,i can see exactly what an user did when accessed to IVR .I'm going to explain better:We are using uccx 9.0.2 for IVR purposes, and i'm able to extract log with RTMT UCCX-->Trace e Log-->Collect Files-->Cisco Unified CCX EngineWhen i open...
Hi all,i'm looking for a way to change one mailbox's greeting by means of an external source. My requirement is the following:i need to customize Standard Greeting (when Action=take message) with an external audio file. I don't want to customize this...
Hi AN,this is the doc i was looking for, great! The doc makes clear the deployment configuration between Expressway and MSLync domain.But i need clarifications about what is written at beginning of paragraph:"You can integrate Cisco collaboration inf...
Hi Hamed,i was asked to perform the same integration as you described. Did you find any solution to accomplish this?this wpuld be very helpful for meregardsmarco
Hi Ajay,it's a pleasure to reply to this discussion. We are planning to integrate Cisco CUCM v10 with Office365 (with Skype for Business on line). Our scenario is something like yours.Our customer has Cisco CUCM on-premises and Office365 with Skype f...
Yes, i'll go through the investigation of TAPI/JTAPI usage. I also found this document (http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/devguide/web_dialer_api/4_0_1/wbdlapi.html) about Cisco WebDialer API, and it seems CPAM can send email.re...
