CISCO UNIFIED CONTACT CENTER EXPRESS - SMS INTEGRATION

[alicia.vega]

Is is possible to integrate Cisco Unified Solutions (Cisco Unified Contact Center Express) with a SMS system? Do you have any recommendation of solution (ej. Quescom)?

[anubhati]

There is no 3G/SMS support incorporated in UCCX yet .

Regards

Anuj

[mclenden]

We do this all the time using XLM and SOAP...what exactly did you have in mind?

Peace,

Michael Clendening

CCIE 6487 (ISP-Dial)

[Pavel Teplov]

http://www.webtext.com/business/cisco/