cisco workforce management Software

[erwantjia96]

                   hi all,

We had bought cisco Workforce management and Quality management 2 years ago, but we haven't install it.

And now when we ready to install, the SW has been obsolete. Where I need to contact in Cisco to get latest SW?

And what information I need for this ?

Thanks,

TR

[anchoudh]

Hi TR,

Try contacting the Worldwide Partner Helpline (PH) for assistance.

Please open a case by using... www.cisco.com/go/ph

Thanks,

Anand

Please rate helpful posts !!

[Jonathan Schulenberg]

If you have an active UCSS contract on the software you can order the upgrade media through the Product Upgrade Tool. Without a UCSS contract you would need to purchase the upgrade. See the Ordering Guide (partners only) for part numbers.

Please remember to rate helpful responses and identify helpful or correct answers.