07-24-2019 11:20 AM
I have a callback script that prompts the caller for a number and a brief message.
Once it takes the message it plays a prompt that you callback has been scheduled. Then terminates the caller.
The issue is the caller occasionally hangs up as soon as they finish their message. This causes a Contact ID: x, Channel id: Y, Contact is in Terminated/Connected state error.
How can I continue processing if this happens?
Solved! Go to Solution.
07-24-2019 12:51 PM
07-24-2019 12:51 PM
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