Courtesy Callback for CVP 9 w/o Call Studio

[SAN J]

Just a question, is Call Studio a requirement to be able to utilize courtesy callback for CVP? I have a customer using only micro-apps and didn't purchase Call Studio but they might be potentially looking at some sort of callback solutions. Hence, the question. Many thanks.                  

[lohjintiam]

Required for courtesy callback.

Other callback solution would be custom and should be possible through ICM scripting (depends how you do it) directly.

Thanks!

-JT-