CP-3905 Recording via BIB

[Luiz Carlos Oliveira]

 Hello Everyone,

I need recording some calls on CUCM 11.5, but i saw that the DN lines on CP-3905 do not have the option to enable the record profile.

Does not have the phone CP3905  support to record via BIB?

[Slavik Bialik]

BIB on 3905 is not supported.
You can refer to this external source to see which device types are supported with BIB:
https://www.miarec.com/book/export/html/530

[Luiz Carlos Oliveira]

Thanks Slavik Bialik,

I Saw this link https://www.miarec.com/book/export/html/530 before, but i was in doubt because this post is from 2015, and maybe already can have any update for the last versions as CUCM 11.5 and 12.

Do you know if this information is valid to the latest versions?

[Slavik Bialik · Accepted solution]

Can't find something newer. So I'm guessing that this is not supported event today.
Anyway, I logged to my CUCM v11.5 (with an updated device package) and configured a CP-3905 with a line, and I cannot see the recording options like you do.
Anyway, those phones don't even support CTI so even if you want to use them for Contact Center purposes, you won't be able to.

[Luiz Carlos Oliveira]

I used the Cisco Unified reporting to list the devices that have support for Recording Feature on CUCM 11.5 and the CP-3905 is still not supported.

Do you know if there is any other way to Recording calls on CP-3905 without using port mirror?

Anyway, Thanks a lot!!!

[Commsouth Infocom]

Hi Luiz,

Currently there is no other way to record CP-3905 other than the Port Mirroring since it is entry level phone and it is not a 3rd generation phone.

Regards,

Prasana Kumar.P