Anyone know how to reset the password or assign a new account as administrator for CRA 3.1 (which is actually just CM3.3 with upgraded extended services 3.1)?
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UserID followed by (1) means -> userid is granted with administrator rights to access CRA Adminitration as administartor using the URL
UserID followed by (2) specified -> userID is granted to access CRA administration as supervisor using the URL
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Thanks - that's exactly what I needed...
I suspected it would be somewhere in the directory but could seem to find it...
But now you have me curious- what's the significance of the (1)?
Hopefully you can solve this issue with the information on the following page:
"IPCC Express Administrator Unable to Login After Initial Configuration"
Assigning administrator rights to appadmin for ccmuser :
1. Through "User Maintenance Page" in appadmin.
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_3_5/english/admn_app/apadm35.pdf - Pg.No:18-57.
2. Using DC Directory Administrator go to
CCN Apps/Configurations/usergroup.xxxxxxxx/users?array and verify that your admin userid is there. You can also add a valid Call manager userID followed by (1)
For example set it to: admin(1)
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