Creating dashboard option grayed out in CUIC 11.6

[rmanakadav]

Hi Experts,

i am trying to create a dashboard from my CUIC but i can see the create new dashboard icon greyed out for my login .

i checked my user settings and have administrative privileges and also dashboard designer role is enabled .

Can someone help in this

thanks

[bill.king1]

What version of CUIC and what platform (I'm assuming CCE)? 
If you log in as administrator, are you able to do it?
Are you able to create folders in dashboard area, and can you create reports/report folders? In other words, is it just new dashboards you can't create?

[senthilnatarajan]

 it is greyed out due to permissions. You don;t get full access to root folders by default.

Try creating a folder for dashboard as root administrator and then assign your group/user read/execute permission within CUIC.

HTH

Senthil