12-23-2011 05:42 AM - edited 03-14-2019 09:05 AM
when my uccx system was installed by our partner they put all 150 CTI ports in one big bucket. Now that I have several applications running within UCCX I want to chunk up the CTI ports into smaller groups.
Solved! Go to Solution.
12-23-2011 06:22 AM
Without exceeding the CTI Port licenses, To create smaller groups, you will have to delete present call control group & then newly create them from Appadmin page >> Subsystems >> Cisco Unified CM Telephony >> Call Control Group page.
Pls rate if it helps.
GP.
12-23-2011 06:22 AM
Without exceeding the CTI Port licenses, To create smaller groups, you will have to delete present call control group & then newly create them from Appadmin page >> Subsystems >> Cisco Unified CM Telephony >> Call Control Group page.
Pls rate if it helps.
GP.
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