CTI route point and CTI ports not registering - UCCX 11.6 and CUCM 11

[Abdelrhman Elmenyawe]

Hello.

I have done the basic Integration configuration of UCCX v11.6 with CUCM v11, but I have an issue that CTI ports and CTI route point are shown "none" for Registration.

I HAVE DONE ALL THE SUITABLE WAYS FOR TROUBLESHOOTING AND SOLUTIONS IN THIS DOCUMENT BUT WITHOUT HOPE ALSO :https://community.cisco.com/t5/contact-center/cti-route-point-and-cti-ports-not-registering-uccx-10-5-and-cucm/td-p/2602806

I have attached UCCX logs for jtapi, cti 

[Anthony Holloway]

Wow that linked thread really has a lot of steps in it. Is this a new build for you, or existing and it stopped working?

[Abdelrhman Elmenyawe]

Hi Anthony,
Yes I Know but unfortunately, no solution way worked with me.
Yes this is a new build for me