cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
713
Views
3
Helpful
3
Replies

CTIOS vs CTI

KY_
Enthusiast
Enthusiast

Hi ,

Can you please explain me  this services what is the difference between ctios and cti.

Thanks,

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Did you mean to ask CTI OS vs. CAD vs. Finesse for example?

CTI (Computer telephony integration) is just a protocol which CTI OS and other features rely on.

HTH,

Chris

KY_
Enthusiast
Enthusiast

I want to clarify in my mind ctos that is coming from pg i know finesse receive all information cti not ctios.

Cad is connect to ctios via cad user interface not directly connected ctios but mainly it use ctios.

I can not understand what is the difference between cti and ctios. I know cti mean computer telephony interface also use from cucm .

Thanks


Sent from Cisco Technical Support Android App

This has been discussed previously.  Take a look at this post.

https://supportforums.cisco.com/message/3702762#3702762

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: