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CTIOS vs CTI

KY_
Enthusiast
Enthusiast

Hi ,

Can you please explain me  this services what is the difference between ctios and cti.

Thanks,

3 Replies 3

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Did you mean to ask CTI OS vs. CAD vs. Finesse for example?

CTI (Computer telephony integration) is just a protocol which CTI OS and other features rely on.

HTH,

Chris

KY_
Enthusiast
Enthusiast

I want to clarify in my mind ctos that is coming from pg i know finesse receive all information cti not ctios.

Cad is connect to ctios via cad user interface not directly connected ctios but mainly it use ctios.

I can not understand what is the difference between cti and ctios. I know cti mean computer telephony interface also use from cucm .

Thanks


Sent from Cisco Technical Support Android App

This has been discussed previously.  Take a look at this post.

https://supportforums.cisco.com/message/3702762#3702762

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