01-09-2018 08:54 AM - edited 03-14-2019 05:49 PM
Getting the error USER not Authenticated as HTTPS Rest Response is::401. CCX version 11.6 CUCM version 11.5.
The pop up error says invalid user or password. Logging in anonymously?
I get it with servers name by hostname or IP address.
User I am attempting to use can login to the ccx admin pages fine so I know username and password are good.
They also show as an administrator in the CCX gui.
Anyone run into this and solve it?
Solved! Go to Solution.
01-12-2018 08:36 AM
In case anyone else runs across this it is some type of bug with password complexity I think it was the special characters in my password.
01-12-2018 08:36 AM
In case anyone else runs across this it is some type of bug with password complexity I think it was the special characters in my password.
02-28-2018 01:57 PM
I ran into this same issue on CCX 11.6.1.10000-51. I had a 12 character PW with some special charaters and got the same error. Changed it using the CLI to something very simple and I could log right in.
CLI command to change the UN and PW if needed:
utils reset_application_ui_administrator_name
utils reset_application_ui_administrator_password
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