CUIC REPORT for 8.5

[ahmedpower]

                   Dear Team

Is there any way to get the SQL Queries for UCCE 8.5 and run it from Sql Server ,

also how we can get a report to calculate abandoned calls with percentage. Please advise

we are face data calculation issue with exiting CUIC ?!!

[Gergely Szabo]

Hi,

you can find the report templates for CUIC here:

http://www.cisco.com/en/US/partner/products/ps9755/products_user_guide_list.html

The referenced database schemas are here:

http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1844/prod_technical_reference_list.html

First, find your report template, then look up the referenced tables and columns in the schema guide.

G.