Contact Center

Showing results for 
Search instead for 
Did you mean: 

Forum Posts

What is the recommended/supported version of JTDS for UCCX 9.0? I have used 1.2.5 successfully with 8.5.1, but I see recently released version of 1.2.6, 1.2.7, and 1.3.0. Anybody have any expereience with the newer JTDS versions?           

Hello -  Since migrating to UCCX 8.5, all calls to an agent phone will auto answer regardless if the agent is logged in or logged out. Prior to the migration / upgrade, auto answer occurred only when the agent was logged in. I have been searching hig...

bfollmer1 by Beginner
  • 4 replies
  • 0 Helpful votes

Hi All,I am adding one new script on IPCCX 7.0. Can some help to understand the function of the following:             DateList=Create File Decument "C:\Program Files\wfavvid\Documents\user\en_US\" + calendar + ".xml")When I run reactive bedug I can ...

Hi All,Has anyone upgraded or installed UCCX 8.5(1)SU3 either HA over LAN or WAN for their customer yet? If yes, have you encounted any issues?I want to basically get my customer onto this release ASAP to resolve 'switch version' issues and caveat pr...

yavuzsab by Beginner
  • 6 replies
  • 0 Helpful votes