CUIC Report Time -2 hours

[YAARUB F. MILAD]

Dears, 

We are running UCCX 12.0 and we are facing an issue with reports, that is when we generate reports they show int GMT time although its configured for GMT+2 Africa/Tripoli. 

Is this a bug, is there a fix for it ?

Thank you 

[bill.king1]

You may want to check out this thread on this topic, it could be a couple different things.

https://community.cisco.com/t5/contact-center/exporting-ccx-reports-in-xls-format-show-time-incorrect/td-p/4134928

[Konstantin Vaksin]

You might want to check User timezone configuration on CUIC