Custom layout of call variable in Cisco Finess

[mahmoud.eltaher]

: I want to show call variable as a link in Cisco finesse. Example : if the call variable is : http://cisco.com/ I want to show it as link such as : <a href="http://cisco.com">http://cisco.com</a>

[dekwan]

Hi,

Can you elaborate where you want to show the link? Is it in a gadget?

Thanx,

Denise

[mahmoud.eltaher]

hi ,

yes it is a gadget simply in the below image I want http://www.facebook.com/

as linkable not text

[dekwan · Accepted solution]

Hi,

In the gadget code where the html is being built for the table, do "<a href=\"+ variables[key] + "\"> "+ variables[key] + "</a>". (I think I got the escaping correct)

Thanx,

Denise