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Custom Report in CUIC

Andrey_Ramirez
Level 1
Level 1

How to create a call custom report calls greater than 30 sec?

2 Replies 2

UCCE or UCCX? Can you expand on what exactly you're looking for? It would help if you pointed out a reports that's similar to what you're looking for that exists out of the box.

 

david

I'm using uccx, need a history of calls inbound or outbound lasting more than 30 seconds