All,
I attempted to license Call Studio with a license file that was already used (message window popped up stating the file was already used). We've been experiencing with sorting out the licensing for CS and there's 2 servers we have installed the client on which of course they both have unique System IDs. Since the license failure I cannot license Studio with the correct license file we received today because the application no longer has 'Activate' in the Help menu.
Can I uninstall CS and reinstall it? Plus, will the reinstall maintain the same system ID we received the correct license for?
I've attached the log files from the About menu and screenshots of Studio.
Thanks.
