05-14-2016 09:47 AM - edited 03-14-2019 04:06 PM
Hi,
Is there any guide available for CVP call studio. I want to create a 2 page VXML doc in Call studio. Also want to understand what are the menu items and associated input.
Also how much knowledge of Java is required ?
Thanks
Himanshu
05-15-2016 07:18 AM
Himanshu,
Did you have a chance to review these programming guides:
http://www.cisco.com/c/en/us/support/customer-collaboration/unified-customer-voice-portal/products-programming-reference-guides-list.html
Chris
05-16-2016 02:12 AM
Java is not really required for Basic VXML scripting in call studio, it only requires when you have achieve integration which is not out of box available with call studio.
for getting hang of scripting, i think it's all self learning unless you are ready spend some money behind CVP bootcamp trainings.
the best way to learn is to look at some prebuilt scripts, try some basic script(2 option menu) and keep adding complexity on top of it.
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