09-02-2010 06:21 AM - edited 03-14-2019 06:25 AM
Hi,
I am having problem when bootstrap.tcl hands off the call to new-call in CVP application configuration on voice gateway. I am using same gateway for VXML as well.
The error I got when debuggin
voice application vxml
voicd application script
I see TCL Script failure
Handoff failed
Tcl script failure errorinfo:
"handoff appl leg_incoming new-call $handoffMsg
Any thoughts,
Cheers
Shahid
09-02-2010 06:38 AM
Not to worry, I found out, it is calling new-call not newcall. Type error.
A+
09-02-2010 06:40 AM
First thing to look for is that all the necessary services are configured on the gateway. Here is the list:
application
service vru-leg flash:bootstrap.tcl
paramspace english index 0
paramspace english language en
paramspace english location flash:
paramspace english prefix en
service new-call flash:bootstrap.vxml
paramspace english index 0
paramspace english language en
paramspace english location flash:
paramspace english prefix en
service survive flash:survivability.tcl
paramspace english index 0
paramspace english language en
paramspace english location flash:
paramspace english prefix en
service handoff flash:handoff.tcl
paramspace english index 0
paramspace english language en
paramspace english location flash:
paramspace english prefix en
Thanks,
Hitesh
09-02-2010 07:57 AM
Note that the names of the two services:
new-call, handoff
are fixed and must be as above.
vru-leg and survivability can be called anything you like as long as you reference the service in the dial peers correctly.
I would also expect to see application sections for cvperror and ringtone (again, service name doesn't matter as long as your dial peers match).
Regards,
Geoff
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