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CVP Record App audio file push

tmessenger
Beginner
Beginner

Our UCCE environment has two sides, calls can come into either side depending on which cube they hit (round-robin).  I built a VXML app to let staff record weekly menu options for the cafeteria.  Those files are played by an ICM script for callers.

Is there a way to push that audio file to the directory on the other Call Server? That way callers hear the same audio file regardless of what side the call came in on.

Thanks!

1 Reply 1

Omar Deen
Collaborator
Collaborator

You can take advantage of the Windows Task Scheduler and use tools such as robocopy, or better yet, use powershell to call on robocopy. Set the job to run as often as you think is necessary. Have this task copy files from one server to another, specifying directories. 

If you google this, you'll thousands of examples

Or... have some sort of FTP functionality within your app to push or FTP files to the media servers

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