Hello Jay,
I would recommend you to check the CVP services. Make sure all the services in CVP are up and running. Try launching Diag and make sure all the 3 services (IVR, SIP and ICM) are in service. If all seems to ok, try checking the AW tomcat server logs, that might hint you at the cause.
And also its better to restart the servers or at least the CVP services if possible.
Thanks
PK