Dependency on Finessse for Agent login thru a third party Application
It seems that there is some dependency on Finesse, as we have to login to Finesse first and then our application. We would like to understand on the dependency portion and would like to have our application to work irrespective of Finesse.
Our developers did the code required to make sure that our Salesforce adapter (example) is not dependent on Finesse during login process but still it seems that w/o finesse up and running, enterprise will not work
I want to find out how many agents are configured for an attribute. I have followed all the steps which are provided by the Cisco UCCE 11.6 API guide but I could not get the count. Is it possible to get a count of agents or not?
Collaboration Management Knowledge Base
For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For other products, please contact Cisco TAC at https://www.cisco.com/c/en/us/support/index.html
Lately I have received a few requests from people asking if it was possible to Archive a Webex MessageSpace as in "download all messages".Interesting.
You can download all messages using the messages API but that leaves yo...
On May 10th 2021 a new API component was added: SPACE Tabs!
We call them ROOM tabs to be consistent with the room (space) API. Room Tabs represent an always available tab that is added as a tab in the space. It is co...
In a previous article I talked about the Cards & Buttons functionality of Webex Message. It's great to send nicely formatted or interactive messages.
What if you want to learn about Cards? There is a bot that teaches you all about Cards using...