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Dialer Campaign Deletion

Slackerou
Level 1
Level 1

UCCE 10.5.

Deleting an outbound dialer campaign, will all historical data (call activity, etc) associated with the campaign be deleted as well?

 

2 Replies 2

Konstantin Vaksin
Cisco Employee
Cisco Employee
Historical data will stay in DB

But if the original poster deletes the entities completely, it will be harder for the to report on the data since they won't know what was what (i.e. Import Rule A is import rule 5002 or whatever in the database). So they may want to keep it but make it inactive.