08-16-2018 10:40 AM - edited 03-14-2019 06:25 PM
The business wants to send voicemail messages en mass directly to customers mailbox, bypassing the phone call or any ringing. I believe this can only be done for mobile users and I know of a few 3rd party vendors who offer this as a paid service. Can this be accomplished with any cisco product? Seen it done? Success or failure stories?
10-12-2018 03:21 PM
You can check into Cisco Unity Connection, Broadcast Messaging.
-Sean
10-13-2018 10:22 AM
Message broadcast is an option in CUC, but there are some caveats, i.e. does not trigger MWI, has to listed to before going to other messages, does not get delivered to email. How about just using distribution list in CUC?
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