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Direct to Voicemail messaging/Ringless Voicemail Broadcasting

jnorthington
Level 1
Level 1

The business wants to send voicemail messages en mass directly to customers mailbox, bypassing the phone call or any ringing.  I believe this can only be done for mobile users and I know of a few 3rd party vendors who offer this as a paid service.  Can this be accomplished with any cisco product?  Seen it done?  Success or failure stories?

2 Replies 2

Sean Lynch
Level 7
Level 7

You can check into Cisco Unity Connection, Broadcast Messaging.

 

-Sean

Chris Deren
Hall of Fame
Hall of Fame

Message broadcast is an option in CUC, but there are some caveats, i.e. does not trigger MWI, has to listed to before going to other messages, does not get delivered to email. How about just using distribution list in CUC?

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