Does the TZ parameter get correct time zone for normal time period or day light saving period

[matthewik.lee]

Dear sir,

I use TZ[America/Los_Angeles] to get time zone for the step "Time of Day". I am not sure if TZ parameter will get time zone automatically when day light saving period or normal period. 

Thanks. Matthew

[Chris Deren]

It will, it simply uses the server time and then converts to appropriate time zone as defined in script, etc. 

[matthewik.lee]

Hi Chris,

Our UCCX server is in Hong Kong, and use script TZ[America/Los_Angeles] may get *correct* time for day light savings period or normal period in America.

Thanks Matthew

[Chris Deren]

That is a very good question and never though about it this way, honestly I don't know the answer, my first instinct tells me it would not work properly as the TZ is simply an hourly off-set, but I might be wrong.

[Jonathan Schulenberg · Accepted solution]

The TZ[] is a lot smarter than it looks at first glance. It's leveraging the underpinning Java java.utils.TimeZone class and the Time of Day (or Day of Week, including accounting for the International Date Line) step will behave as if the server were actually in US PST, including DST support.

[Chris Deren · Accepted solution]

Thank you Jonathan for this great info, +5.