Sending a message to the api drop works for the most part.
However this is the debug session I get when calling the number: 778-995-1502
:8445/finesse/api/Dialog/ Failed to load resource: the server responded with a status of 405 (Method Not Allowed)
main.356683aef3c9622c996b.bundle.js:1 405 - Method Not Allowed
l.handleError @ main.356683aef3c9622c996b.bundle.js:1
vendor.da691ed2ac5445c5e59e.bundle.js:1 ERROR 405 - Method Not Allowed
w @ vendor.da691ed2ac5445c5e59e.bundle.js:1
main.356683aef3c9622c996b.bundle.js:1 getUserDialog: Response with status: 200 OK for URL: https://uccx-001-app-prod.statebridgecompany.com:8445/finesse/api/User/jdickinson/Dialogs
And logging in and out of finesse appears the only way to reset.
What's the best way to handle this situation?
Based purely off of the snippet you provided, it seems like you are trying to post the drop against the URI: https://uccx-001-app-prod.statebridgecompany.com:8445/finesse/api/Dialog/
It appears like the dialogId is missing from the URI which would explain why you are getting a 405. If you did have a dialogId and the call was dropped, you would get a different HTTP status code.
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