The issue is that we (ECE inbox) might receive more than one email from the same business partner or client in a given day. We want an auto acknowledgement reply to be sent for every email received; even if the sender already received an auto ack reply from an earlier email. It seems that only one auto ack is sent per sender email address per day. A client emails us the first time, they receive an auto ack. The client emails us a second time from the same address, but does not receive an auto ack. How can I change this?
