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EIM 4.3.1 - Where do you change the default timezone for reports?

matthewpage
Level 3
Level 3

I have noticed when running reports that the default time zone always seems to be -5 Indiana (East). I have changed the business calendars under the departments but it does not seem to make any difference to the reports. Is there some where else this needs to be changed or is this some sort of bug?


Thanks,

Matt

1 Reply 1

egain_karthik
Level 1
Level 1

Matt the timezone is coming from the pc where you invoke the report, a saved report can be scheduled to run

using a specific time zone, at run time or whilst creating a report your locale will be used to populate the time zone.

Calendars do not drive report time zone and drives workflows and chat entry points. Time zone for logs and other calculation is based on the server time zone.