05-09-2005 06:59 AM - edited 03-13-2019 10:53 PM
IPCCX Enhanced. 3.5.3
Can any one advise where I can find the predefined fields 231-255? I can't find them in the Desktop Admin User Guide.
I'm looking for the calling number field to test in a script.
Basically I'm using the DNIS (254) to fire off various parts of a script, but now we've got a translation pattern in & the DNIS is appearing in the script as the CTI Route Point DN/Trigger as opposed to the original called number that hits the translation pattern.
I'd like to use the original called number in the script to make things easier for reporting etc.
Any hints/tips'd be greatly appreciated.
Cheers,
NJ.
05-10-2005 09:33 AM
If you go to the layout screen in the CAD you shoudl be able to see the predined numbers and also the association.
05-10-2005 01:55 PM
I can only see DNIS & ANI.
I'd like to know what the other pre-defined numbers correspond to.
Ta,
NJ.
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