cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
322
Views
5
Helpful
2
Replies
Highlighted
Beginner

Finesse 10.5 Queue Statistics

What determines the queue's that a supervisor sees showing up in the Queue Statistics live data gadget in Finesse?

2 REPLIES 2
Highlighted
Rising star

Re: Finesse 10.5 Queue Statistics

Highlighted
Beginner

Re: Finesse 10.5 Queue Statistics

Spot on.  Thanks.  

 

Any skill that an agent is assigned will show up in the supervisors Queue Statistics.

CreatePlease to create content
Content for Community-Ad

Cisco COVID-19 Survey