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Beginner

Finesse 12.0 REST API HTTP FAQ

I get an error in the REST API in Finesse 12.0.
I want to see if it's a bug or my problem.

 

 

 

#good case
http://FQDN/finesse/api/User/5001/Dialogs

HTTP Method : Get

Content-type : application/xml

Authorization : Basic Auth - Supervisor


#error case

http://FQDN/finesse/api/Users

HTTP Method : Get

Content-type : application/xml

Authorization : Basic Auth - Supervisor

 

 

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Enthusiast

Re: Finesse 12.0 REST API HTTP FAQ

 

You need to remove the Content-Type header. You should just be sending in the auth header.

 

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Enthusiast

Re: Finesse 12.0 REST API HTTP FAQ

No problem.
Please mark the answer as helpful and solved so others can find this solution too.

4 REPLIES 4
Enthusiast

Re: Finesse 12.0 REST API HTTP FAQ

 

You need to remove the Content-Type header. You should just be sending in the auth header.

 

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

Beginner

Re: Finesse 12.0 REST API HTTP FAQ

Oops!

Thank you!!

image.png

Enthusiast

Re: Finesse 12.0 REST API HTTP FAQ

No problem.
Please mark the answer as helpful and solved so others can find this solution too.

Cisco Employee

Re: Finesse 12.0 REST API HTTP FAQ

Hi,

 

Thank you for pointing out the error on the documentation for the GET. I will tell the team about it to get it fixed.

 

Thanx,

Denise

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