I have my UCCX servers setup in HA and certs have been signed for all services. I am attempting to get Finesse 12.5 Desktop Chat going and currently I have set my Desktop Chat Server to both of my IM & Presence servers. All seems to be working with Finesse except the Desktop Chat service. I will login a user to Finesse then have that user attempt to login to Desktop Chat. The login appears to be successful and displays a pop-up screen to accept the certificates for both of my IM&P servers (The ones I defined as the Desktop Chat Servers in Finesse Administration). When I click the links to accept those certificates (link = https://imp1.voip.domain.abc:5082/httpbinding & https://imp2.voip.domain.abc:5082/httpbinding ) and I continuously receive an error "Secure Connection Failed: An error occurred during a connection to imp1.voip.domain.abc:5280.PR_END_OF_FILE_ERROR." This happens for both links. This seems like a certificate problem but I have signed certs on all UC platforms with the RootCA and IssuingCA uploaded on each host via the respective service-trust as needed. Has anyone ran into this problem with Desktop Chat Server?
I have attempted this connection in:
Windows 10:
Microsoft Edge version Version 85.0.564.63
Firefox version 78.2.0esr
Chrome version 85.0.4183.102.
Unified Communications Environment:
Contact Center Express = 12.5.1.10000-31
(HA - uccx1.voip.domain.abc & uccx2.voip.domain.abc)
Unified Communications Manager = 12.5.1.13900-152
(1x pub [ucm0.voip.domain.abc], 4x subs [ucm1-4.voip.domain.abc] )
IM & Presence = 12.5.1.13900-17
(HA - imp1.voip.domain.abc & imp2.voip.domain.abc)
