I have my UCCX servers setup in HA and certs have been signed for all services. I am attempting to get Finesse 12.5 Desktop Chat going and currently I have set my Desktop Chat Server to both of my IM & Presence servers. All seems to be working with Finesse except the Desktop Chat service. I will login a user to Finesse then have that user attempt to login to Desktop Chat. The login appears to be successful and displays a pop-up screen to accept the certificates for both of my IM&P servers (The ones I defined as the Desktop Chat Servers in Finesse Administration). When I click the links to accept those certificates (link = https://imp1.voip.domain.abc:5082/httpbinding & https://imp2.voip.domain.abc:5082/httpbinding ) and I continuously receive an error "Secure Connection Failed: An error occurred during a connection to imp1.voip.domain.abc:5280.PR_END_OF_FILE_ERROR." This happens for both links. This seems like a certificate problem but I have signed certs on all UC platforms with the RootCA and IssuingCA uploaded on each host via the respective service-trust as needed. Has anyone ran into this problem with Desktop Chat Server?
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...