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Beginner

Finesse 3rd party gadget autofill form not rendering correctly

I am trying to create a gadget in Finesse that allows the agent to start typing the name of a school district in an input form and then take the result they select and put it in a Call Variable.  I am able to run the html version in IE and it renders (although the formatting is not right - could be due to the other code in there to make it compatible with Finesse).  When it is run in Finesse, the input box is missing completely.  I do not see any errors in dev tools.  I am not even sure how or where to begin troubleshooting this.  Thank you in advance for any help/direction!

<?xml version="1.0" encoding="UTF-8" ?> 
<Module>
     <ModulePrefs title="School System">
	        <Require feature="pubsub-2" />
			<Require feature="loadingindicator">
            <Param name="manual-dismiss">false</Param>
            <Param name="loading-timeout">10</Param>
         </Require>
     </ModulePrefs>
	 <UserPref name="scheme" display_name="scheme" default_value=""/>
     <UserPref name="host" display_name="host" default_value=""/>
     <UserPref name="hostPort" display_name="hostPort" default_value=""/>
	 <Content type="html">
        <![CDATA[
			<!DOCTYPE html>
			<!-- Styling -->
			<link rel="stylesheet" href="FLstyle.css" type="text/css" />
			 
			<!-- jQuery -->
			<script type="text/javascript" src="__UP_scheme__://__UP_host__:__UP_hostPort__/desktop/assets/js/jquery.min.js"></script>
			<script type="text/javascript" src="jquery.autocomplete.min.js"></script>
			<script type="text/javascript" src="districts-autocomplete.js"></script>
			<script type="text/javascript" src="UpdateCallVariableDataFL.js"></script>
  
			<!-- Finesse Library -->
			<script type="text/javascript" src="__UP_scheme__://__UP_host__:__UP_hostPort__/desktop/assets/js/finesse.js"></script>

		 
			<body>
				<div id="w">
				<div id="content">
				<h1>Florida School Districts Autocomplete Search</h1>
				<p>Start typing and results will autofill.</p>
      
				<div id="searchfield">
				  <form><input type="text" name="districts" class="biginput" id="autocomplete"></form>
				</div><!-- @end #searchfield -->
      
				<div id="outputbox">
			<p id="outputcontent">Choose a district and the results will display here.</p>
			</div>
			</div><!-- @end #content -->
			</div><!-- @end #w -->
			
			   // initialize the gadget running the init handler defined in UpdateCallVariableDataSampleGadget.js
                gadgets.HubSettings.onConnect = function () {
                    finesse.modules.SampleGadget.init();
                };
				
			</body>
		 
        ]]>
     </Content>
 </Module>
 
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

I think this might have been caused by a version mismatch.  It was recommended that I rebuild my gadget using the syntax that is used in the 10.5 gadget and this worked.  Thanks!

View solution in original post

2 REPLIES 2
Highlighted
Participant

Hi Patricia,

Take this post to Cisco DevNet and post on the Finesse API forum. There are quite a few people on that forum that can help you with this relatively quickly.

 

https://community.cisco.com/t5/contact-center/bd-p/j-disc-dev-contact-center

 

 

 

Jason

Highlighted

I think this might have been caused by a version mismatch.  It was recommended that I rebuild my gadget using the syntax that is used in the 10.5 gadget and this worked.  Thanks!

View solution in original post

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